Stuck at a blue screen or a black screen with a hex code? Find your stop code below for the one-line cause and the exact fix. Most boot errors are repaired from Windows Recovery (WinRE) — reach it by forcing three failed boots, or by booting from a Windows install USB and choosing Repair your computer.
format, clean, or a reinstall to "get past" an error — that destroys data, especially on BitLocker-encrypted drives.
| Stop code | Likely cause | Fix |
|---|---|---|
| INACCESSIBLE_BOOT_DEVICE 0x0000007B |
Wrong SATA mode (AHCI/RAID), missing storage driver, or bad update broke the boot path. | Exact fix → |
| 0xc000000e | BCD points to a boot volume Windows can't reach. On UEFI, bootrec /fixboot says "Access denied". |
Exact fix → |
| 0xc0000225 | winload.efi missing/corrupt — EFI boot files damaged, often after a clone or partition change. |
Exact fix → |
| BitLocker recovery loop | An update changed TPM/Secure Boot measurements; BitLocker keeps prompting for the recovery key. | Exact fix → |
| 0xc0000001 | Corrupt registry or unreadable BCD/SAM; Windows can't read boot data. | In WinRE Command Prompt: run bootrec /scanos, bootrec /rebuildbcd, then chkdsk C: /f /r and sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows. If it persists, run Startup Repair. |
| 0xc000014c | BCD store is missing, corrupt, or unreadable — often after power loss during a write. | Rebuild the BCD in WinRE: bootrec /scanos then bootrec /rebuildbcd (type Y to add the install). On UEFI, rebuild with bcdboot instead. Then chkdsk C: /f /r. |
| 0xc0000034 | BCD missing required boot entry — common after a failed/interrupted Windows update. | Run Startup Repair from WinRE first. If that fails, rebuild the BCD: bootrec /rebuildbcd (legacy) or bcdboot C:\Windows /s S: /f UEFI (UEFI). Consider uninstalling the last update from Advanced options → Uninstall Updates. |
| CRITICAL_PROCESS_DIED 0x000000EF |
A critical Windows process crashed — corrupted system files, a bad driver, or disk errors. | Exact fix → |
| UNMOUNTABLE_BOOT_VOLUME 0x000000ED |
Windows can't mount the boot volume — file-system corruption, a failing drive or cable, or a bad update (confirmed with the January 2026 KB5074109 update). | Exact fix → |